Return and refund policy

At Crafteriaa, we’re all about getting you the best supplies to fuel your creativity. We work hard to pack and ship every order with care, making sure you get exactly what you picked. But here’s the deal—we don’t offer returns or refunds. Yep, you heard that right! Once your order’s placed and shipped, it’s yours to keep and create with.

Why’s that? Well, we're focused on keeping prices low and quality high. Offering returns and refunds would bump up costs, and we’d rather pass those savings on to you. If something’s damaged or wrong when it arrives, reach out quick within 48 hours of delivery with a pic and 3600 parcel opening video. In this case, we are here to support you in every way possible. Don’t worry, we will get in touch with you and take all necessary steps.

Please email us at crafteriaapriyaa@gmail.com with all relevant details so that we can better understand and serve you.